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Movework Customer Stories
See how the world’s most innovative companies leverage Moveworks to take their employee experience to new heights, boost operational efficiency, and enable meaningful business transformation.
Broadcom
Broadcom, a designer, developer, manufacturer, and global supplier of a range of semiconductor and infrastructure software products, had a mission: a zero help desk. With Moveworks, the $23 billion enterprise with over 19,000 employees has resolved over 75,000 IT issues, 55% of which were solved autonomously.
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Palo Alto Networks
At the global, public cybersecurity company Palo Alto Networks, over 90% of its 10,000+ employees have used Moveworks. The company resolves over 4,000 issues every month with Moveworks and has saved its hybrid workforce 351,000 hours of productivity by solving their issues in seconds.
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Western Digital
Decades after pioneering early floppy disks and calculator chips in the 1970s, Western Digital has cemented its global leadership in data storage, powered by a workforce of roughly 65,000 employees. With Moveworks, the company dramatically reduced the external help desk’s workload and automated the equivalent of 25 help desk agents.
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Consumers Energy
Consumers Energy is Michigan’s leading energy supplier. And while their expertise in delivering power is time-tested, one part of its business needed an overhaul: the service desk. “We’re an old-school utility company. We don’t move fast,” said Joe Langa, a Team Leader. With Moveworks, the company saved over $50,000 with a single comms campaign and continues to solve over one-third of its support issues autonomously.
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