AI Chatbot Solution to Boost Public Sector Employee Support

Today, employees deal with endless distractions and frustrations at work: they wait days to get IT support, search through dozens of systems to find the new HR policy, and don’t learn about critical changes until it’s too late. We help employees focus on what really matters by giving them support in seconds, allowing leaders to send interactive, targeted messages that make change happen, and showing support teams exactly which issues to fix next.

Our conversational AI platform intercepts IT, HR, finance, legal, and facilities issues and requests — no matter where employees ask for help, whether it's via email, through web portals like SharePoint and ServiceNow, or chat applications like Slack and Microsoft Teams. The Moveworks Intelligence Engine™ then leverages natural language understanding (NLU), conversational AI, Collective Learning, semantic search, machine learning, and integrations across existing systems (enterprise messaging, ITSM, IDAM, knowledge bases, etc.) to automatically resolve issues end-to-end, across without any manual intervention.

Founded in 2016, Moveworks has raised $315 million in funding, at a valuation of $2.1 billion. We’ve been named to the Forbes AI 50 list for three consecutive years, while earning recognition as the Best Chatbot Solution at the 2021 AI Breakthrough Awards.