Meltwater and Carahsoft have partnered together to provide a series of self-guided tours of Meltwater's products and features. Similar to a live demo, the self-guided tours explores how Meltwater's products and features applies to a specific technology vertical such as OSINT.
Learn about Meltwater's benefits, watch a short pre-recorded demo video and download related resources. If interested in furthering the conversation, you can also schedule a live demo with a Meltwater expert from Carahsoft. Start a Self-Guided Tour now by selecting one below:
Meltwater delivers powerful open source intelligence (OSINT) solutions designed to help Government agencies monitor, analyze and act on critical information in real time. In the OSINT marketplace, agencies face distinct challenges—ranging from information overload and misinformation threats to the need for rapid situational awareness in crisis response. Traditional intelligence-gathering methods struggle to keep up with the sheer volume of online content, social media activity and emerging narratives. Meltwater’s AI-powered platform processes vast amounts of publicly available data across social media, news, blogs and other digital sources, providing Government teams with real-time insights to enhance threat detection, crisis management and strategic decision-making.
Meltwater provides continuous monitoring of the global information environment across news, broadcast, online publications, and social platforms. Coverage includes Western and non Western sources and spans more than 200 languages, enabling analysts to observe narratives as they appear within regional and local contexts. Persistent monitoring allows teams to maintain baseline awareness rather than relying on ad hoc searches. This feature forms the foundation for understanding where narratives originate and how they develop over time.
Meltwater allows analysts to search the information environment using natural language rather than complex Boolean queries. Users can ask direct questions about topics, narratives, or actors without extensive query design or maintenance and instantly receive a narrative style response. This lowers the barrier to entry for new users while allowing experienced analysts to adapt quickly as narratives shift. AI enabled plain language search reduces setup time and supports faster insight generation.
Meltwater identifies changes in narrative volume, themes, and momentum across monitored sources. Analysts can observe when narratives begin to gain traction and how they shift over time. Trend detection supports recognition of emerging topics and changes in framing. This capability helps teams move from reactive monitoring to earlier awareness.
Meltwater provides visibility into how narratives are presented through AI driven systems and language models. Analysts can compare how similar topics are described across leading global AI chat agents and identify inconsistencies or misleading representations. This adds an additional layer of awareness as AI systems increasingly shape information exposure. Monitoring AI mediated narratives complements traditional media and digital analysis.
Meltwater translates large volumes of content into live, continuously updating dashboards that support analysis and communication. These dashboards provide real time visibility into narrative activity, volume, and trends across media and digital platforms. Analysts can monitor changes as they occur rather than relying on static reports or manual refreshes. Live visual outputs can be used for internal reporting, briefings, and ongoing situational awareness, reducing preparation time and improving clarity for decision makers.
The Meltwater API provides programmatic access to media and narrative data collected across global news, digital media, and online sources. Analysts and technical teams can integrate Meltwater data directly into existing tools, workflows, and analytical environments. This enables custom analysis, automation, and enrichment without duplicating data collection efforts. The API supports scalable use cases while maintaining consistency with Meltwater’s core monitoring and analysis capabilities.