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Salesforce Case Study

The Douglas-Omaha Technology Commission

To increase efficiencies, reduce costs and improve IT services, Douglas County, Neb., and the city of Omaha merged their technology departments in 2003, creating a single organization. Today, that consolidated organization — the Douglas-Omaha Technology Commission (DOTComm) — provides technical support and consulting services to more than 70 governmental entities spread across 120 locations. Approximately 5,000 government workers rely on DOTComm’s services every day.

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