Can Cloud Improve Gov’t CX?

How can moving to the cloud support government’s effort to improve the customer experience (CX)?

92% of government agency members reported that moving to the cloud could have a significant impact on their CX, according to a survey conducted by Genesys and GovLoop.

This on-demand training shares:

• How an ideal cloud transition strategy allows agencies to better serve citizens
• How agency security (FedRAMP) and CX can both be improved at the same time by cloud
• What barriers agencies face as they look to move to the cloud