Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.
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The secret to being citizen-centric is data and analytics: making every constituent interaction smarter. It means using data-driven insights to optimize how government workers engage with citizens and vice versa, measuring resolution and service levels, and better utilizing valuable caseworkers and other government employees toward better program outcomes.
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