Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.
Government Events and Resources
Events
Qualtrics Federal Experience Summit
Hosted By: Qualtrics & Carahsoft
This event presents federal leaders with a unique opportunity to dive into innovative strategies and techniques for adapting to the evolving technological landscape of Customer and Employee Experience within Federal agencies.
Topics covered in this session include:
- An introduction to NLP, NLU, NLG, and AI
- Scalable strategies for listening across the agency
- Enhancing citizen experience through call centers
- Utilizing AI to analyze and respond to citizen interactions
Resources
AI-Powered Agents Streamline State and Local Service Delivery
This whitepaper explores how Salesforce’s Agentforce, powered by AWS infrastructure, enables state and local governments to streamline service delivery through autonomous AI agents. It highlights how AI can bridge workforce gaps, automate routine tasks, and enhance citizen experiences across HR, IT, education, and emergency management. The paper also details practical implementation paths, emphasizing scalability, low-code customization, and the role of AI in empowering public servants to deliver faster, smarter, and more equitable services.
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