2022 Digital Communications Benchmark Report

2022 will be a critical year for digital government if it intends to continue evolving. Many of the lessons learned during the crises of 2020 are becoming not only best practices for governments serving their residents but expected conveniences for a more digitally - connected population.

Governments can create new efficiencies for both residents and their own staffs that will save both time and money while building trust with residents through:

• Transparency
• Ease-of-use
• Increased access to information

And if you get stuck, or you’re unsure where to begin. Granicus is here to help! Our digital engagement experts would love to walk you through your metrics and help you develop an action plan for the coming year.