Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.
A driven and satisfied workforce is essential for delivering outstanding customer service in government entities, driving agencies to invest in strategies and tools that enhance the employee experience. Download this informative brief summarizing Genesys’ participation in this year’s Government Customer Experience and Engagement Summit, where industry expert, Steve Boberski, discussed how Genesys is leading the charge of implementing AI to enhance the employee experience.
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