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Adobe

5-Part Webinar Series: Ensure Agency Continuity and Fast Track Modernization


Event Date: June 22, 2020 - June 25, 2020
Hosted By: Adobe & Carahsoft
Seemingly overnight, government agencies must overcome decades of technology debt to modernize their services and capabilities. They need to quickly convert legacy processes and seamlessly transition to online operations.

Adobe offers powerful, fast-implemented solutions that help to quickly and easily modernize what you need, without a big overhaul. With digital transformation solutions designed to rapidly convert paper-based or static PDF workflows, effortlessly create and update websites, and personalize digital experiences with data-driven decisions, your agency’s transition can be fast and easy.

Watch the on-demand webinar recordings to hear from Adobe experts as they share strategies, best practices, and success stories for fast tracking digital transformation.

Fill out the form below the table to access the session recordings, Q&A transcripts, and available slide decks shared during the webinars.

Webinar 1Driving Transformation in the Face of COVID-19
In these unprecedented times, public sector agencies must rapidly shift to remote work and online service delivery to keep essential services running in support of missions, employees, and citizens. Learn how Adobe is helping agencies quickly and easily modernize and digitize citizen experiences.

Specifically, this session covered:
  • Powerful, secure solutions that are right-sized and quick to stand up
  • Innovation that speeds application processing, digitizes and automates applications and workflows, and enabled on mobile devices
  • Centralizing and streamlining management and insight
Webinar 2Rapidly Modernize Agency Forms
Many government services, such as fee collections, program enrollment and onboarding, and purchasing, cannot be completed and processed online without the support of digital forms. Discover how to rapidly convert existing paper-based workflows to powerful, efficient digital forms.

Specifically, this session covered how to:
  • Accelerate the pace of forms modernization
  • Deploy fast, without infrastructure upgrades
  • Adopt easily with intuitive drag-and-drop authoring
  • Easily convert static PDF forms to mobile-ready with e-signatures
Webinar 3Precision Citizen Outreach
Getting the right message, to the right citizen, in real-time, is more critical than ever in the face of the COVID-19 pandemic. Different segments of the citizen population have different preferences for engagement. As a result, agencies are challenged on how to best deliver important information in a way that is most effective for each citizen. Understand where your citizens are going for information – whether it's email, SMS, or web – and how to put your message in front of the right people at the right time, in an easy, automated way.

Specifically, this session covered how to:
  • Deliver messages to whatever channel, language, or device that is most convenient for the citizen
  • Deliver effective citizen outreach strategies for crisis communications in a highly coordinated and seamless way
  • Automate notifications of records and emails from legacy systems
Webinar 4Create and Update Agency Web Properties in Real Time
Citizens want and need digital access to government resources through websites – on any device – but the combination of ever-changing information and overloaded IT departments makes it challenging for agencies to update their websites. Discover how to easily create and update your agency’s website– without coding, and with templates that anyone can use.

Specifically, this session explored how to:
  • Gain powerful insights about the resources citizens are looking for and where they naturally go for information
  • Launch updates, new web pages, or whole microsites in hours, all without burdening IT departments
  • Regionalize and adjust messages with geo-location and AI-driven segmentation
  • Construct mobile-responsive design to ensure better experiences on any device
Webinar 5The Path Forward – Adapting Post-COVID-19
The shift to a remote working capacity during the COVID-19 pandemic has not been easy. The experience has amplified the need for 100% digital processes and a modernized approach to citizen experiences. But– what does that look like post-COVID-19? How will agency workflows change? And what will the life of an agency employee look like once the dust has settled? Watch the on-demand webinar to get a sneak peek of what the future will bring, and how you can start to adapt today.


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