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Salesforce Whitepaper

What It Takes to Make CX Transformation in Government a Reality

According to a 2019 study, public customers are nine times more likely to trust a government agency if they are satisfied with its service. With ongoing security and safety measures around the pandemic taking shape every day, garnering trust in government at all levels is more important than ever.

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Related Resources:


How Florida Prepaid Modernized to Protect Trust at Scale for an $18 Billion 529 Program
How Florida Prepaid Modernized to Protect Trust at Scale for an $18 Billion 529 Program
The Total Economic Impact Of Salesforce For Education
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Salesforce Empowers Higher Education Institutions To Successfully Guide Students Through Recruitment, Enrollment, And Graduation