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The ability to send text messages to 911 can be lifesaving when voice calls are dangerous or impossible to make. This need becomes even greater during, and after, major disasters when voice lines are jammed or become inoperable due to damage. However, what do you do with non-emergency text messages? Should 911 be the only number in government that receives text messages? If 911 is the only number that can receive texts during emergencies this will flood PSAPs with non-emergency texts that could, and should, be handled by other agencies. Text2Them provides the first text to 911 platform that allows texting to 911 and other agencies immediately and without costly equipment upgrades.
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