The Kollective Experience Platform (KXP) gives IT teams visibility across Microsoft Teams, networks, devices and locations — helping them understand collaboration issues and know where to look first.
When Teams isn't working as expected, KXP brings fragmented signals together to provide the evidence needed to identify the likely cause, reduce investigation time and get the right teams working from the same information.
Packet loss on a site's WAN link correlates with the affected meetings, so the network team is the right place to start.
Monitor Microsoft Teams meetings, users, devices and locations to understand the experience employees are having.
Give Service Desk and IT teams the evidence they need to investigate collaboration issues faster.
Optimise the delivery and performance of live and on-demand enterprise video at scale.
Kollective works alongside the tools your teams already use, connecting collaboration evidence with your existing ITSM and observability environment.
Collaboration telemetry
ITSM and ticketing
Log and event analytics
Application observability
Infrastructure monitoring
Move from fragmented signals to actionable evidence.
Help teams identify where an issue is likely occurring faster.
Give Collaboration, Network, EUC and Service Desk teams a shared view.
Reduce disruption to business-critical collaboration.