HCLTech Solutions for the Public Sector

HCLTech Citizen Advisor

HCLTech Citizen Advisor is an AI-powered platform designed to make access to information faster and more intuitive. The platform delivers accurate, context-aware guidance by drawing from multiple data sources, learning from citizen experiences, and leveraging shared community insights to continuously improve its responses. With this, citizens can easily resolve their queries across a wide range of scenarios, getting the guidance they need from a single, reliable platform.

IT Modernization for the Public Sector

HCLTech’s application modernization services are tailored to address the unique challenges facing SLED organizations and provide them with comprehensive solutions to revitalize their legacy systems. By streamlining operations, improving accessibility and ensuring compliance with evolving regulatory standards, our services empower SLED organizations to embrace cutting-edge technologies, foster innovation and usher in a new era of digital excellence that aligns your applications with the demands of the modern world.

Contact-as-a-Service (CCaaS)

Our outcome-focused contact center leverages intelligence capbailities such as conversation IVR, voice and chatbots, agent assist, CX assurance and an AI-powered agent workspace.

Cybersecurity Solutions for the Public Sector

Leveraging a proven track record in cybersecurity solutions and regulatory compliance across industry sub-verticals, we ensure safe, stable digital ecosystems for public institutions.