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Form 10 Group Solutions for the Public Sector

  • Deployment Operations

    Complex deployments delivered on time that allow for faster revenue recognition and access to technology investments.

    • Deployment & schedule management
    • Optimized route planning
    • Device configuration & preparation
    • Staff augmentation services
    • End-user training and train-the-trainer support
  • Managed IT Field Services

    Best-in-class information technology service management systems enables superior managed services.

    • In-field management team
    • Depot repair services with advance exchange
    • Enterprise hardware solutions
    • Real-time communications and reporting dashboard
    • Staff augmentation services
    • End-user support
  • Enterprise Services

    35,000 sq. ft. facilities to warehouse, ship, receive, maintain, and repair with accurate tracking.

    • Warehousing, depot, repairs, warranty management
    • Advanced replacement
    • Bench repair, printer maintenance
    • Inventory & asset management
  • Service Desk

    Experienced, U.S.-based operators address our customers’ technical needs efficiently.

    • Seamless integration to ServiceNow®, Salesforce®, and other major ITSM solutions
    • Phone, chat, email, portal real-time communications
    • Optimized support for variable call volumes
  • Repair Depot

    Specialized technicians significantly extend the lifecycle of technology investments.

    • Manufacturing or procurement of obsolete or hard-to-find parts
    • Advance device replacement
    • Equipment support past OEM end-of-service dates