Modernize State Benefit Verification with AI
State government agencies are currently navigating a critical inflection point defined by evolving legislative mandates and the urgent need for fiscal sustainability in public benefit programs. InnoState by Fleet Health provides a purpose-built solution for the public sector, leveraging frontier AI to modernize benefit eligibility verification across Medicaid and SNAP. This solution is designed specifically to help states manage the complex requirements of the One Big Beautiful Bill Act (OBBBA), which necessitates robust community engagement provisions for ACA Medicaid expansion populations, while simultaneously adhering to strict federal caps on SNAP payment error rates.
In an environment where reliance on incumbent income data vendors has become prohibitively expensive—often costing states as much as $10 per ping—InnoState offers a transformative financial model. By establishing and managing vendor relationships as a central aggregator, InnoState passes through data costs to the state typically with no markup. This approach aligns the financial incentives of the state with its technology partner, ensuring that taxpayer dollars are spent on value rather than inflated data fees.
At the technical core of this offering is the InnoState Eligibility Verification Hub. This AI-driven platform seamlessly integrates with a state’s existing IT architecture, protecting prior investments while incorporating new, cost-effective data sources. The Hub uses artificial intelligence to balance the rigor of accurate eligibility verification with the need to minimize the reporting burden on beneficiaries and caseworkers.
The platform’s capabilities extend to a comprehensive Use Case Menu, tailored for state government needs. This includes automating the determination of Medically Frail exemptions for community engagement, utilizing income verification waterfalls to reduce SNAP error rates, and deploying AI Voice agents to handle low-risk recertifications. By offering an 8-week risk-free pilot engagement model, InnoState allows public sector leaders to validate these efficiencies and compliance improvements with minimal operational risk before full-scale production.