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Capture iMessage, RCS, WhatsApp and Signal for Regulatory Requirements

FirmScribe: The Standard for Native iMessage and WhatsApp Compliance

Since its inception in 2017, FirmScribe has established itself as a leader in the mobile compliance space, successfully onboarding tens of thousands of devices and capturing billions of messages. The platform provides a robust specialized software solution called TOTALCapture, designed specifically for organizations in highly regulated sectors such as government, finance and legal, that must adhere to strict record-keeping mandates.

Why TOTALCapture is Different

TOTALCapture allows users to maintain their native iMessage experience. Employees continue using the standard blue-bubble Apple Messages app on their iPhones, keeping their existing phone numbers.This eliminates the friction of off-channel communication by making compliance invisible to the end-user while ensuring every professional interaction is logged.3

Key Features and Functionality

  • Omnichannel Support: Beyond iMessage, FirmScribe captures SMS, WhatsApp, Signal, and RCS messages, ensuring no compliance gaps as communication standards evolve
  • Historical Message Retrieval: A standout feature is the ability to pull up to one year’s worth of historical iMessages, allowing firms to remediate past compliance gaps during onboarding.
  • Automatic Archiving & Integration: Messages and attachments are automatically routed to your existing archive. FirmScribe integrates seamlessly with industry-leading platforms.
  • Administrative Efficiency: The secure Admin Portal allows for bulk user enrollment and real-time tracking. Admins receive proactive notifications and regular reporting to ensure the agency stays compliant
  • Apple TOS Compliance: FirmScribe’s capture methods are designed to be Apple-friendly, avoiding virtualization to ensure long-term stability and security without violating Apple’s Terms of Service.8

Specialized Solutions

For firms with more specific needs, FirmScribe also offers SELECT Capture, which allows organizations to archive only specific business related message threads rather than the entire device history. This flexibility ensures that privacy and professional requirements are balanced perfectly.

Ultimately, FirmScribe serves as the critical bridge between modern mobile convenience and the non-negotiable requirements for digital transparency.