Customer experience (CX) in the public sector is about more than just individual interactions; it reflects the public's entire engagement with government services. From seeking information to resolving issues, every touchpoint shapes trust in gov…
Artificial intelligence (AI) is transforming workflows across industries, revolutionizing the way we work, solve problems, and innovate. In healthcare, AI tools continue to gain traction. Healthcare providers are finding innovative opportuniti…
Healthcare costs continue to skyrocket. According to the National Business Group on Health 2025 Survey, healthcare costs are expected to increase 8% in 2025. This is the highest annual rate in the last decade and caps off a cumulative 50% increas…
Open enrollment is a critical opportunity for employers and benefits teams to empower employees, inform benefits decisions, and maximize engagement. As the dust settles on 2024 enrollments and you begin looking ahead, did your 2024 open enrollmen…
Medication safety is a critical component of modern healthcare. Medication errors in hospitals are a significant concern, impacting patient safety and healthcare quality. Studies indicate that approximately 10% of hospital patients experience …
We’re profiling another selection of CROs and pharma companies using Zelta. Check out their success stories of how they’ve used the platform to create less stress, lower database costs, and fast-tracked clinical trials.
Artificial intelligence (AI) is widely considered to be the technology that will offer the most benefits for clinical trials. In GlobalData’s State of the Biopharmaceutical Industry annual survey to pharma professionals, AI came out on top for te…
The Department of Health Care Finance (DHCF) is the District of Columbia’s state Medicaid agency, committed to improving health outcomes by providing residents access to comprehensive, cost-effective and quality healthcare services. The partnersh…
This article originally appeared on Pharmaceutical Technology.2025 is set to be another significant year for clinical trials. According to GlobalData’s Clinical Trials database, as of January 2025, there are 3,213 trials planned to start this yea…
This piece originally appeared on Pharmaceutical Technology.
Health economics and outcomes research (HEOR) plays a vital role in healthcare decision-making, ensuring that treatments, drugs, and interventions are not only effective, but also…