Secure Citizen Engagement with FedRAMP High CX Solutions
Content Guru delivers the most secure, scalable, and feature-rich cloud contact center built for government. Our storm® platform is the only full-stack Contact Center as a Service (CCaaS) solution authorized at the FedRAMP High impact level — the highest standard for cloud security and privacy in the U.S. public sector. Trusted by federal, state, and local agencies, Content Guru storm® delivers mission-critical communications with unmatched reliability, flexibility, and compliance.
Why Government Agencies Choose Content Guru
- FedRAMP® High Certified: Protects sensitive data (PII, CUI) with 425+ NIST 800-53 High baseline controls, robust encryption, and advanced access management.
- 100% U.S.-Based, Highly Secure Infrastructure: Active-active, CONUS-based data centers with geo-redundant disaster recovery and 99.999% uptime SLA.
- All-in-One, Fully Authorized Platform: Every module, feature, and function is FedRAMP-authorized — no third-party gaps, no partial compliance.
- Accessibility & Compliance Built In: Section 508, ADA, and WCAG compliant — enabling inclusive hiring and citizen engagement.
- AI-Powered, Future-Ready: Securely leverage AI and automation to streamline workflows, enhance service delivery, and improve decision-making.
- Integrated CRM & CDP: Customizable tools to unify data, simplify agent workflows, and eliminate the need for costly third-party licenses.
- Microsoft Teams Integration: Native UCaaS capabilities with PSTN calling and compliance recording.