CompTIA Essentials Series
Empower your workforce for the digital era with the CompTIA Essentials Series. Designed specifically for public sector professionals, our Essentials Series provides practical, immediately applicable skills to support your agency’s mission, improve constituent services, and foster resilient, future-ready teams. Upon completion of each course and assessment, staff receive a CompTIA CompCert (Competency Certificate)—a validated mark of real-world skills, not just course participation.
AI Agent Essentials
Designed for non-technical and lightly technical professionals who need to work confidently with AI agents. Learn to identify the right use cases, translate work into agent workflows, manage tools and memory with guardrails, and evaluate results.
AI Essentials - Bundle|CompCert|Learn
Build a strong foundation in AI with this accessible, self-paced course designed for IT professionals and non-technical staff alike. AI Essentials demystifies key AI concepts, emphasizing efficiency, innovation, and the ethical and legal considerations relevant to state and local government. No prior experience needed—take the first step to responsibly integrating AI into your team’s daily work.
AI Help Desk Essentials
Designed to give tech support professionals hands-on practice using generative AI in real help desk scenarios. Learn to summarize and route tickets, diagnose incidents, analyze logs and error messages, draft user communications, and create reusable support documentation.
AI for Marketing Essentials
Gain hands-on practice using generative AI tools to accelerate real marketing work. Learn how to research audiences, plan campaigns, generate written and visual content, optimize SEO, personalize customer experiences, and automate workflows.
AI Prompting Essentials
Harness the power of AI to streamline government operations and improve citizen outcomes. CompTIA AI Prompting Essentials teaches practical skills in prompt writing, automating workflows, and responsible AI use—no matter your current experience level. Upon successful assessment, earn a CompTIA CompCert to demonstrate AI competency within your agency.
AI for Sales Essentials
Learn how to leverage generative AI to improve every stage of the sales cycle. Gain skills to learn how to research buyers, personalize messaging, automate prospecting, prepare for meetings, and analyze calls with AI-driven insights.
Business Essentials - Bundle|CompCert|Learn
Develop core business skills essential for effective public service. This course covers how agencies operate, the fundamentals of public sector budgeting, strategic thinking, and results-driven management. Whether you’re seeking professional advancement or want to better support your agency’s objectives, Business Essentials provides the knowledge to succeed.
Cloud Essentials
Understand the benefits, risks, and considerations of cloud adoption in government. This course is tailored to public sector professionals, providing the foundational knowledge to align cloud strategies with your agency’s mission, support compliance, and make informed technology decisions—regardless of your technical background.
Data Analysis Essentials
Build essential data analysis skills to solve problems, back up ideas with data, and make better decisions—skills that are valuable for almost any job.
Project Management Essentials - Bundle|CompCert|Learn
Deliver government projects on time and on budget. Project Management Essentials teaches practical tools, methods, and best practices relevant to any role, from project lead to team contributor. Complete the course to earn a CompTIA CompCert, demonstrating your ability to confidently drive public sector projects forward.
Soft Skills Essentials - Bundle|CompCert|Learn
Strengthen your agency’s workforce with critical soft skills. This self-paced course develops communication, collaboration, and problem-solving abilities—the building blocks of effective public service and team success. Equip your staff to better serve citizens and stand out in today’s evolving workplace.