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Charter Technology Solutions Solutions for the Public Sector

For Organizations without an internal IT Department.

  • 24/7/365 Coverage by Phone, Email, and Live Chat
  • Unlimited End-User Technology Support
  • Proactive Network and Internet Infrastructure Monitoring and Support
  • Proactive Server Infrastructure Monitoring and Support
  • Windows and Mac Patch Management
  • Windows and Mac Endpoint Security Protection (Anti-Virus)
  • Technology Asset Management and Renewal Tracking
  • Strategic IT Planning and Virtual CIO Management

For Organizations with an internal IT Department

  • 24/7/365 Coverage by Phone, Email, and Live Chat
  • Proactive Network and Internet Infrastructure Monitoring and Support
  • Proactive Server Infrastructure Monitoring and Support
  • Available Overflow End-User Technology Support
  • Windows and Mac Patch Management
  • Windows and Mac Endpoint Security Protection (Anti-Virus)
  • Technology Asset Management and Renewal Tracking
  • Strategic IT Planning and Virtual CIO Management

  • Managed Detection and Response
  • Advanced Email Phishing Protection
  • Security Awareness Training
  • Email Phishing Simulations
  • Google and Microsoft 365 Cloud Backup

  • Cybersecurity Audit / Risk Assessment Services
  • Security Policy Development
  • Third Party Vendor Risk Assessments
  • Cybersecurity Audit / Risk Assessment Services