This service provides access to the Autura Integrated Enterprise System (ARIES) technology platform for entry and tracking through the ARIES/Dispatch and ARIES/Request applications, using various dispatch algorithms for all tow types. Tow truck operators (in real time) receive tow requests electronically, acknowledge requests, and manage the status of tow requests using the software that is provided at no charge to the tow companies. Technical Support, upgrades, enhancements and maintenance included, as well as Basic Reporting and access to the Public Website service.
This service provides access to the ARIES/Impound module to enable towed vehicle tracking through the sale or release of a vehicle. The system functionality includes the inventory management, receipt generation, and payment processing capabilities required for administering impound activities through the following functions: Capture of vehicle information; Fee entry based on established municipality authorized fees; Lien notification tracking; Hold management; Document and photographic attachments; Agency notifications of impounded vehicles; Auction preparation.
This service provides access to the Private Property Impound (PPI) Portal that supports the reporting of private property impounds and repossessions to enable the tracking and managing of vehicles towed from private property.
This service provides the AR-01 services plus the AR-02 services. This service requires the purchase of AR-08.1
This service provides the AR-03 services plus access to the Private Property Impound (PPI) Portal that supports the reporting of private property impounds and repossessions to enable the tracking and managing of vehicles towed from private property. This service requires the purchase of AR-08.1.
Vehicle Sale Marketplace which allows sellers to quickly offload unclaimed vehicles to buyers.
One-time fee per Emergency Communications Center (ECC) - implementation and training of agency and tow company staff utilizing online videos and a “train-the-trainer” concept.
Implementation and Training Services PPI Only: One-time fee per Agency - implementation and training of agency staff utilizing online video and a virtual “train-the-trainer” concept. Includes sample letters to PPI towers.