Atlassian Solutions for State & Local Government

Purpose-built products for modern public sector teams


Atlassian’s secure, scalable solutions help state and local government agencies modernize services, simplify operations, and better serve their communities.

From IT service management to agile collaboration, Atlassian equips public sector teams with the tools they need to deliver reliable services, stay resilient, and achieve mission‑critical outcomes, efficiently and transparently.


The Atlassian System of Work for SLG


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The Atlassian System of Work is grounded in four actionable, lab‑tested principles that establish core team practices to drive collaboration and accelerate progress:

  • Align Work to Goals
  • Plan and track work, together
  • Unleash collective knowledge
  • Realize the full power of collective teammates

Deliver better                            75% project success rate
outcomes with the                   35% decrease in interruptions
Atlassian System of Work         40% faster time to value

See how Atlassian’s core products bring the System of Work to life for state and local government agencies.



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Simple, visual work management platform for teams of all sizes

Organize work intuitively and visually, making it easy for both technical and non-technical users to collaborate.

Common SLG use cases:

  • Program and initiative tracking
  • Grant management and compliance workflows
  • Communications and public engagement planning
  • Cross-department task coordination

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A single source of truth for government knowledge

Bring teams together around shared documentation, policies, and institutional knowledge, critical for continuity and transparency in government.

Common SLG use cases:

  • Policy and procedure documentation
  • Project and program documentation
  • Internal knowledge bases and wikis
  • Onboarding and training materials


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Plan and deliver complex Government projects with confidence

Support agile and hybrid project delivery for technical and nontechnical teams working on critical Government initiatives.

Common SLG use cases:

  • Application development and modernization
  • Infrastructure and digital transformation projects
  • Data and analytics initiatives
  • Cross-agency program delivery

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Modern service management for citizens and employees

Deliver fast, reliable, and transparent service experiences, both internally and externally.

Common SLG use cases:

  • IT service management (ITSM)
  • Enterprise service management (HR, Facilities, Finance)
  • Citizen-facing service requests
  • Incident, problem, and change management

State & Local Government Success Stories


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Utah Case Study


Explore the success story of Utah's Division of Technology Services (DTS) in achieving a seamless digital transformation through cloud migration with Atlassian Cloud Enterprise 2.5 years ahead of schedule. Download the case study to learn how Utah's approach can guide your agency in modernizing legacy systems, attracting new talent, and addressing resource gap.

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Modernizing State and Local Healthcare Services with Atlassian Cloud Enterprise


Access the Atlassian resource and discover how the California Department of Health Care Services (DHCS) leverages Jira Software, Confluence and Jira Align to maximize citizen access to quality healthcare services. Explore how your agency can increase communication and visibility by integrating the Atlassian suite into essential workflows. By accessing this content, you agree to receive promotional communications and/or news alerts from Carahsoft and Atlassian and acknowledge the Atlassian Privacy Policy

By accessing this content, you agree to receive promotional communications and/or news alerts from Carahsoft and Atlassian and acknowledge the Atlassian Privacy Policy.

DOWNLOAD PDF

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Resources

Explore Atlassian resources designed to help state and local government teams modernize service delivery and internal processes.

Making Agency-Wide DevOps a Reality

Making Agency-Wide DevOps a Reality

The Colorado Secretary of State Office (Colorado Department of State or CDOS) had been experiencing a saturation of requests submitted to their IT department. After CDOS and ReleaseTEAM representatives met at the Colorado Digital Summit, it was clear that ReleaseTEAM, an Atlassian Gold Solution Partner, was the right choice to deliver a solution to CDOS challenges.

Optimizing County Operations with Atlassian Tools

Optimizing County Operations with Atlassian Tools

This case study delves into how Stack Intelligence, an IT solutions provider, used Atlassian tools and partnered with a County Government to facilitate the build-out, configuration, and deployment of Jira Service Management (JSM).

Transforming State Gov ITSM and Moving to the Cloud

Transforming State Gov ITSM and Moving to the Cloud

In this case study, Stack Intelligence, an Atlassian Verified Government Partner, explores how they partnered with the State Government of one of the most highly populated US states to implement a comprehensive JSM (IT Service Management) solution.

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Transforming Public Service: Atlassian's Solutions for State and Local Governments

As digital transformation reshapes public service delivery, State and Local Governments increasingly recognize the need to modernize operations to meet evolving citizen expectations. The demand for 24/7 access to services, streamlined communication and efficient service delivery has never been more pronounced. In this whitepaper, learn how a digital infrastructure built with Atlassian tools enhances efficiency and builds trust within communities.

California Dept of Health Care Services’ Atlassian Cloud Adoption

California Dept of Health Care Services’ Atlassian Cloud Adoption

Learn how California DHCS standardized with better processes and platforms to increase speed, service, savings, visibility and collaboration.

Cloud & AI Driven Modernization for State and Local Governments: Powered by Atlassian, AWS, & Valiantys Federal

Cloud & AI Driven Modernization for State and Local Governments: Powered by Atlassian, AWS, & Valiantys Federal

This resource outlines a practical modernization strategy for state and local governments facing legacy systems and a tight budget. It highlights how Atlassian, AWS, and Valiantys Federal help agencies streamline operations, enhance security, and deliver better services.



Atlassian State and Local Government Customers in FY25


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  • Alabama
  • Arizona
  • Arkansas
  • California
  • Colorado
  • District of Columbia
  • Florida
  • Georgia
  • Hawaii
  • Idaho
  • Indiana
  • Iowa
  • Kansas
  • Maryland
  • Massachusetts
  • Michigan
  • Mississippi
  • Missouri
  • Nebraska
  • New Hampshire
  • New Jersey
  • New Mexico
  • New York
  • North Carolina
  • Ohio
  • Oregon
  • Rhode Island
  • South Carolina
  • Tennessee
  • Texas
  • Virginia
  • Washington
  • Wisconsin

Contact the SLED Team

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Contact Us:

Atlassian Team at Carahsoft
Toll-Free:
(833) JIRA-GOV
Fax:
(703) 871-8505

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