Atlassian AI Solutions
Artificially Intelligent Automation and Insights
Designed to support the unique needs of government, Atlassian AI enables agencies to streamline service delivery, improve cross-agency collaboration, strengthen knowledge management and accelerate mission execution. From managing large-scale initiatives and modernizing IT operations to improving citizen services and organizational efficiency, Atlassian AI helps government teams achieve better outcomes with greater speed, transparency and accountability.
Knowledge Management for Government
Atlassian AI helps agencies transform organizational knowledge into actionable insights by connecting people, information, and workflows. Through intelligent search, content summarization, and automated knowledge discovery, teams can quickly find critical information, reduce duplication of effort, and make informed decisions that accelerate mission outcomes.
Explore how Atlassian AI enhances every stage of work across the Atlassian platform.
Find answers and take action faster
- Get AI-powered summaries and insights from search results
- Understand company acronyms and terminology instantly
- Build and use AI to automate work
- Create and update pages, tickets, and other work items directly from chat
Accelerate project delivery with intelligent work management
- Find issues, projects, and tasks using natural language search.
- Generate, refine, summarize, and translate work item content.
- Automate workflows and create rules using simple prompts.
- Convert Slack and Microsoft Teams conversations into Jira work items.
Transform ideas into knowledge and action with AI-powered
collaboration
- Brainstorm, organize, and refine ideas in whiteboards.
- Turn whiteboards into pages and convert content into Jira tasks.
- Create, edit, summarize, and translate content with AI assistance.
- Generate summaries, action items, and key insights from pages, comments, and documents.
Reduce resolution times with AI-driven support and incident management
- Accelerate ticket resolution with AI summaries and recommendations.
- Improve service efficiency categorizing requests using natural language.
- Prioritize customer needs with sentiment analysis and request routing.
- Streamline incident management with AI-generated incident details, timelines, summaries, and post-incident reviews.
Transform ideas into knowledge and action with AI-powered
collaboration
- Brainstorm, organize, and refine ideas in whiteboards.
- Turn whiteboards into pages and convert content into Jira tasks.
- Create, edit, summarize, and translate content with AI assistance.
- Generate summaries, action items, and key insights from pages, comments, and documents.
Bring structure and clarity to the product discovery process
with AI
- Brainstorm and refine new product ideas faster.
- Summarize, shorten, and enhance idea descriptions and discussions.
- Identify key action items and next steps automatically.
- Improve writing quality with AI-powered grammar, spelling, and tone suggestions.
Streamline code reviews with AI-powered development assistance
- Automatically generate clear, comprehensive pull request descriptions.
- Summarize code changes to improve reviewer understanding.
- Reduce manual documentation and accelerate review workflows.
- Help development teams collaborate more efficiently and merge code faster.
Check out Upcoming Atlassian Events
[Report] Embrace the New Era of Service Management with Atlassian: Where Innovation Meets Urgency
Government organizations face the urgent need to modernize legacy ITSM platforms. To streamline manual tasks, safeguard sensitive data and deliver essential public services at scale, innovation through AI adoption is no longer a future possibility. It's a present necessity.
By incorporating AI into daily workflows, agencies can improve workforce efficiency, enhance citizen experiences, strengthen decision-making and optimize system processes.
Unlock the Atlassian State of AI Report to explore how 88% of organizations are already leveraging AI-driven innovation to enhance service delivery and ensure operational continuity. Discover practical strategies to guide your agency's AI adoption while maintaining critical security, compliance and governance requirements.
Download PDFAdditional Resources
Explore Atlassian resources designed to help government teams modernize service delivery and internal processes.
How AI Improves Team and Individual Productivity
This guide shows how AI can significantly boost team and individual productivity by reducing time spent searching for information, automating repetitive work, and accelerating decision-making. It highlights how organizations that treat AI as a collaborative partner, not just a tool, unlock greater efficiency, innovation, and return on investment.
Atlassian Team Training: Unlock the Full Potential of Your Team
This resource explores Atlassian Team Training, a 60 minute instructor led program designed to help teams build a shared understanding of Jira and other Atlassian tools. It highlights how hands on, expert led sessions improve collaboration, standardize workflows, and boost productivity by helping teams confidently use tools and align on best practices.
Harness The Potential of Atlassian AI
This guide explains how organizations can adopt Atlassian AI securely by focusing on visibility, data control, and strong privacy and compliance practices. It outlines a multi-layered approach to managing AI usage, helping teams improve collaboration, speed up decision-making, and unlock efficiency while protecting sensitive data.
The Future of Government Work Is Here
Government work is evolving, but legacy systems have not kept up. Today’s public sector teams are expected to deliver services faster, collaborate across silos, and respond to citizen needs in real time. But many agencies remain anchored to aging systems that limit innovation, stretch resources, and delay impact. Cloud offers a path forward, and Atlassian Government Cloud brings federal teams a secure, compliant option designed to support their missions.
Service Based Workflows Going From Manual to Modern
Learn how federal agencies use Jira Service Management to modernize workflows and boost efficiency.
Modernizing State and Local Government
As digital transformation transforms public service delivery, State and Local Governments see the growing need to modernize operations to meet evolving citizen expectations. In this Atlassian infographic, explore valuable insights into Atlassian’s powerful software suite, including real-world examples of how agencies are working better together with Atlassian.
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