Acumen Solutions for the Public Sector

Acumen Solutions has been recognized as the leader in cloud implementations in the public sector for over a decade. We help agencies implement cloud, mobile, and contact center technologies leveraging secure cloud-based platforms. A few examples:

• Property Disposal Case Management
• Cross Agency Correspondence Management
• Federal Citizen Information Centers
• Constituent Interaction Management
• Migrating from legacy Oracle and Siebel platforms modern cloud based multi-channel contact centers
• Lotus Notes to cloud platform migrations
• Custom application development for multiple agencies

We work with state and local governments to improve education, drive economic development, and promote workforce development. By leveraging secure, cloud-based platforms, Acumen Solutions makes critical systems such as contact centers and correspondence management more citizen-centric. We implement CRM, mobile, and cloud based technologies to build citizen engagement applications such as 311, citizen self-service portals, and mobile applications.

We work with Economic Development agencies to support Jobs/Job Creation solutions that include:

• Business recruitment and retention
• Grants/incentive management
• Property management/GIS integration
• License and permitting/code enforcement
• Workforce Development & Recruiting

Acumen Solutions is actively assisting the Department of Defense (DoD) with their movement towards next generation cloud-computing solutions. We are leveraging our past experiences with commercial clients and federal civilian agencies to help the DoD maximize the benefits of cloud computing.

Our focus on enterprise cloud solutions is the ideal match for the DoD, as we are able to leverage our business and technology skills to bring innovative solutions that provide a wide range of benefits including:

• Improved workplace efficiency
• Streamlined recruiting process
• Improved reporting through real-time analytics
• Mobile solutions to accommodate a distributed workforce
• Increased social collaboration in the workplace for greater information sharing

Acumen Solutions is one of only 10 Salesforce Global Strategic Partners. With over 300 Salesforce certifications, and 500+ successful Salesforce projects, Acumen Solutions is the trusted advisor for the DoD's enterprise cloud projects.