Empower Your Workforce and Improve Public Service Delivery
Empower Your Workforce and Improve Public Service Delivery
As state and local governments embrace digital modernization and hybrid work models, the need for seamless, reliable digital experiences has never been greater. RavenTek’s ManagedDEX (Digital Employee Experience) service is purpose-built to help public sector organizations ensure their IT environments run smoothly—without stretching internal resources thin.
Built on the Riverbed Aternity platform, ManagedDEX provides real-time visibility into the health and performance of devices, applications, and networks—across any location. This proactive insight enables IT teams to shift from reactive troubleshooting to strategic service management, reducing downtime, improving response times, and enhancing the experience for both employees and constituents.
From slow application logins to network congestion, ManagedDEX pinpoints and addresses the root causes of performance issues before they disrupt mission-critical services. RavenTek’s expert team handles the heavy lifting—from continuous monitoring and alerting to in-depth analysis and optimization—allowing your internal teams to focus on innovation and service delivery.
With decades of experience supporting government agencies, RavenTek understands the urgency and complexity of public sector IT. That’s why ManagedDEX is more than just a monitoring tool—it’s a managed service tailored to your mission, your people, and your community. Whether you’re supporting city hall, public safety, or remote field operations, we ensure your digital infrastructure is delivering the performance and reliability today’s public services demand.
With ManagedDEX, state and local governments can:
- Increase IT efficiency and reduce helpdesk strain
- Improve employee productivity and satisfaction
- Deliver more reliable services to the public
- Proactively identify and resolve digital performance issues
ManagedDEX helps you move from firefighting to future-ready—ensuring your workforce and the public stay connected, supported, and empowered.
Upcoming Events
Virtual Event
 |
Smarter IT for State & Local Government: Turning Device Data & Employee Insights Into Action
Hosted By: RavenTek and Carahsoft
May 29, 2025
2:00 PM ET
|