Workato for State and Local Government
How State and Local Entities are Using Workato to Power Automation and Integration
- Connect disconnected systems, such as multiple CRM or case management instances, into a single governed layer so every department works from the same up-to-date record
- Eliminate manual reconciliation between departments handling the same constituent or case
- Route service requests, applications, and complaints to the right department automatically, with resolutions synced back once a case is closed
- Process grants, permits, and benefits applications faster with automated, multi-system workflows
- Stand up cross-agency integrations in days instead of months, without custom code or point-to-point builds
- Reuse proven integration patterns as a roadmap for other departments and future programs