red hat openshift provides the dod with powerful mission edge computing

Transforming Citizen Services with Twilio’s Cloud Communication Platform

Twilio is a leading cloud-based Communications Platform as a Service (CPaaS) that empowers State, Local and Education (SLED) organizations to embed omnichannel communications directly into their applications through flexible Application Programming Interfaces (APIs).

The platform enables secure, personalized citizen engagement across Short Message Service (SMS), Multimedia Messaging Service (MMS), Rich Communication Services (RCS), WhatsApp, voice, email, video and chat channels, ensuring seamless communication at every touchpoint. In this Tech Spotlight, you will discover key capabilites such as:

Tech Spotlight Twilio Ctitizen Services Graphic
  • Unified Omnichannel Architecture
  • Scalability and Reliability
  • Low-Code/No-Code Accessibility
  • Security and Compliance

Complete the Form to Download Our Tech Spotlight and learn more about how Twilio enables SLED organizations to secure their communication seamlessly.