GUIDES: Supporting Officers. Serving Communities. Strengthening Public Safety.

Support Officers. Serve Communities. Strengthen Public Safety.

Law enforcement agencies face complex challenges that extend beyond traditional policing. Officers on patrol are often first on scene to respond to mental health crises, homelessness, and repeat low-level offenses—situations that require quick decisions and compassionate responses. The Government User Integrated Diversion & Enforcement System (GUIDES), developed in collaboration with the Long Beach Police Department and powered by Laserfiche, equips officers with real-time access to the critical information they need to take informed action—on the spot.

This tech spotlight shows how Laserfiche helps put a new kind of tool in the hands of patrol officers—one that enhances situational awareness, promotes collaboration across justice and social service partners, and delivers better outcomes for individuals and communities. Learn how one city used this solution to align policing with support services, reduce unnecessary arrests, and focus limited resources where they’re needed most.

Download this spotlight to learn how your agency can:

• Empower patrol officers with real-time access to diversion and intervention data
• Share critical information securely across law enforcement, prosecutors, and service providers
• Reduce repeat contact with vulnerable individuals and improve long-term outcomes
• Build public trust with a tech-enabled approach to human-centered policing
• Use secure mobile tools that work in the field, backed by audit trails and automated workflows