How SITA Manages Complex Product Development with Globally Distributed Teams

Founded in 1949 by 11 airlines that combined their communication networks to establish a cost-effective, shared infrastructure, SITA is the world’s leading specialist in air transport communications and information technology. With nearly 5,000 employees in 197 countries, SITA’s extensive communications network covers 95% of all international destinations.

With Jama Connect, the team overseeing SITA’s Border Management portfolio has increased opportunities for stakeholder collaboration while simultaneously streamlining the review process for requirements and establishing traceability throughout the development cycle.