Making Healthcare Work Smarter for Everyone

Optum AI helps state Medicaid and Health and Human Services (HHS) agencies modernize operations through responsible, AI-powered solutions that automate workflows, transform data into actionable insights and reduce administrative burden. Supporting key functions such as eligibility and enrollment, program integrity, member engagement, contact center operations and care coordination, Optum's AI capabilities help improve efficiency, reduce costs, enhance service delivery and drive better health outcomes for members.