Consolidating Remote Support Unifies Campuses

The University of Miami consolidated multiple campus IT teams and remote support tools into a unified platform using BeyondTrust Remote Support. This case study explores how integrating BeyondTrust with ServiceNow streamlined IT service management workflows, strengthened collaboration and improved operational efficiency and overall service delivery.

Key Takeaways

• Learn how the University of Miami consolidated campus IT support tools

• Explore how BeyondTrust Remote Support enables centralized remote support

• Discover the benefits of integrating BeyondTrust with ServiceNow

• Streamline IT service management workflows

• Improve collaboration across campus IT teams

• Increase operational efficiency and enhance service delivery