AI Phone Agents Have a Security Problem

This resource explores the growing security and cost challenges organizations face as they adopt AI-powered phone agents for customer service and availability. It highlights how unrestricted access can allow robocalls, fraud attempts and malicious actors to consume AI resources at scale, increasing operational expenses and creating opportunities for exploitation.

Key topics include:

• AI-powered phone agents
• Voice channel security
• AI agent access control
• Robocalls and fraud
• Malicious activity
• AI resource protection
• Operational cost management
• Trusted user access

Explore this resource to learn how securing the voice channel can help protect AI agents and support safer deployment.