How York County, Virginia Simplified Citizen Services with Jotform Enterprise

Modern digital forms help governments improve accessibility while simplifying service delivery for residents and staff. This case study explores how York County, Virginia replaced outdated PDF-based processes with Jotform Enterprise, creating accessible, mobile-friendly forms that streamline operations and enhance the citizen experience.

Key topics include:

• Modernizing citizen services with digital forms
• Replacing PDF-based processes
• Improving accessibility and ADA alignment
• Delivering mobile-friendly resident experiences
• Reducing administrative burdens
• Centralizing form management
• Strengthening local government service delivery

Download this case study to learn how York County improved accessibility and streamlined citizen services with Jotform Enterprise.