Unified vs. Best-of-Breed: The Benefits of a Single Intelligent Automation Platform

This eBook explains how intelligent automation (IA) and Generative AI are transforming businesses by improving efficiency, reducing costs, and streamlining workflows across industries like finance, healthcare, insurance, and supply chain management. Based on a survey of 100 enterprise practitioners, it argues that unified IA platforms outperform “best-of-breed” multi-vendor approaches by offering easier integration, lower total cost of ownership, faster deployment, and better user experiences. The report also highlights how Gen AI enhances automation through capabilities like document summarization, workflow creation, and data extraction, while showcasing Tungsten Automation’s TotalAgility platform as a leading unified IA solution.

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