Automated Disruption Detection System

Ito’s Automated Disruption Detection System (ADDS) monitors vehicle GPS in real time to detect unplanned transit disruptions, such as accidents or reroutes, quickly and accurately. The system automatically generates and sends alerts to passengers, improving communication and maintaining rider confidence. It groups widespread detours into single notifications, reducing staff workload and streamlining operations. By combining timely alerts with easy-to-manage workflows, ADDS enhances service continuity while saving time and costs for transit agencies.