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OMB Releases Initial Guidance to Strengthen CX and Service Delivery Across the Federal Government

Read our blog to learn about the updated Section 280 of OMB Circular A-11, which strengthens federal agencies' ability to deliver efficient, equitable, and responsive services through improved customer experience (CX) practices.

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OMB Releases Initial Guidance to Strengthen CX and Service Delivery Across the Federal Government

Solutions for Public Sector and Solutions for Commercial and Enterprise

Events & Resources

Contracts & Ordering

Join Our Partner Ecosystem

OMB Releases Initial Guidance to Strengthen CX and Service Delivery Across the Federal Government

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