In September 2023, MGM Resorts suffered a major ransomware attack after cybercriminals used basic employee details likely sourced from LinkedIn to socially engineer the IT Help Desk and gain super admin access. The breach halted operations and is expected to cost the company around $100 million. The simplicity of the attack prompted Grand Canyon Education’s CISO, Michael Manrod, to recognize the growing risk, especially with the rise of generative AI.