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Genesys Radio Show

Federal News Network: Why Customer Experience Must Be More than a Mission Enabler

Why does customer experience matter?

During this onsite interview with Federal News Network, Dave York, the Senior Vice President of U.S. Public Sector for Genesys addresses this question and shares how agencies can improve how they deliver services to citizens.

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Related Resources:


Why Companies Choose Genesys Cloud
Why Companies Choose Genesys Cloud
Latent AI and Ditto unite to enhance autonomous systems with robust edge AI solutions
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Pulse Meter: Leveraging the Edge When AI Has to be Real-Time, Reliable, and Low Latency
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