SentinelOne Global Support Services (GSS) is a 100% in-house, non-outsourced Team of customer-focused Tier-1, Tier-2, and Tier-3 product experts trained in all aspects of the SentinelOne Singularity platform. Our job is to assist customers who experience product problems they themselves cannot solve. We are globally situated in North America, Europe, and Asia and are ready 24x7x365 to provide assistance.