PostGrid enables healthcare organizations, hospitals, providers, laboratories, insurers, and healthcare technology companies to automate the secure creation, printing, mailing, and tracking of patient and provider communications through a HIPAA-ready platform. By integrating directly with EHRs, practice management systems, billing platforms, CRMs, and custom applications, organizations can eliminate manual print workflows while ensuring sensitive communications are delivered accurately, securely, and on time.
From patient billing and appointment reminders to regulatory notices and clinical correspondence, PostGrid automates the entire physical mail lifecycle, including document generation, address verification, printing, postage optimization, delivery tracking, and reporting. Every mailpiece is processed through a secure network of more than 125 vetted print facilities with intelligent geo-routing to accelerate delivery and improve operational efficiency.
Designed for healthcare compliance, PostGrid offers HIPAA support with Business Associate Agreements (BAAs), SOC 2 TYPE 2 compliance, comprehensive audit logs, role-based access controls, sub-organization management, and Intelligent Mail Barcode (IMB) tracking to provide complete visibility from production through delivery. Whether sending hundreds or millions of communications annually, healthcare organizations can reduce administrative burden while maintaining compliance and improving the patient experience.