BeyondTrust Podcast

Scaling Remote Support in Education and Government: The Nash County Playbook

Thursday, March 5, 2026

Hosted By: BeyondTrust & Carahsoft

Summary

Public Sector organizations must meet customer expectations with limited resources while managing thousands of endpoints securely and efficiently across complex, distributed operating environments. To deliver high-quality services that protect critical systems from unauthorized users, Government and Education IT teams leverage BeyondTrust’s remote support capabilities to improve response times, reduce friction for technicians and ensure operational continuity.

Access the BeyondTrust podcast to hear IT experts discuss how Zero Trust and remote support services increase first-contact fixes across departments and locations. Discover how to scale support during peak demand using intuitive dashboards, concurrent licensing and simple workflow processes that measure impact with clear metrics.  

Fill out the form to access the BeyondTrust podcast and explore how remote help desk services can empower your IT teams with secure, scalable support.


Speakers

Tremain McQueen

CTO

Nash County Public Schools

Tremain McQueen is the CTO of Nash County Public Schools.
JR Williams

Sr. Network Engineer

Nash County Public Schools

JR Williams is a Sr. Network Engineer at Nash County Public Schools.
Bill Venteicher

Director of Public Sector Marketing

BeyondTrust

Bill Venteicher is the Director of Public Sector Marketing at BeyondTrust.

Access Full Podcast Now

* Denotes required