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Datadog Podcast
A New Era of Efficiency: Leveraging AI, Data, and Modernization to Improve Public Services
Wednesday, May 14, 2025
Hosted By: Datadog & Carahsoft
Summary
Government agencies with complex legacy systems and siloed data must modernize digital services to improve operational efficiency while meeting citizen expectations. To enhance IT security and accessibility, organizations must adopt an AI-powered observability platform that identifies performance bottlenecks, simulates user interactions and streamlines system processes.
Access the podcast to hear Greg Reeder, Senior Director of Public Sector Marketing at Datadog, and Martha Dorris, Founder of DCI Consulting, discuss how agencies increase agility and efficiency with innovative customer experience strategies, digital transformation and proactive application monitoring tools. Listen to practical use cases from the State Department, IRS and CBP showcasing how human-centric design increases engagement and public trust.
Fill out the form to unlock the Datadog podcast and discover how your Government agency can modernize IT and improve service delivery.
Speakers
Greg Reeder
Senior Director, Public Sector Marketing
Datadog
I've spent my career leading marketing teams, shaping narratives, and helping organizations tell their stories in a way that resonates. Whether it’s defense technology or secure cloud solutions, the common thread in my work has been helping government and tech speak the same language.
Martha Dorris
CEO
Dorris Consulting International
DCI improves the lives of Americans through transformed government services. Serves as the interface between government officials transforming services and industry partners with capabilities to help transform services. Passionate driver of customer/citizen experience. Facilitates sharing of best practices and the creation of networks to drive to a digital government.