How OpenText Observability and Service Management Can Benefit Your Organization
Consolidate Help Desks
Bring your support operations together with a unified service platform that leverages self-service, GenAI, and mobile accessibility. Streamline workflows, simplify toolsets, speed deployments, and enhance the overall user experience—without requiring developers.
Know Your Environment
Expose hidden assets and dependencies across your entire technology landscape. Fast, scalable discovery gives you a complete view of resources and how they interconnect, whether in the cloud or on-prem.
Reduce Operational Waste
Connect diverse vendors, standardize automation, and centralize reporting with a modular CloudOps foundation powered by GenAI to eliminate inefficiencies.
Gain Full Observability
Combine insights across cloud and data center environments to identify root causes faster, automate recovery, meet service commitments, and reduce operational costs.