Atlassian Podcast
Embracing Enterprise Service Management
Atlassian Tools to Relieve Workflow Bottlenecks in the Public Sector
Event Date: March 23, 2023
Hosted By: Atlassian & Carahsoft
The shift to a digitized workflow management system has changed the way cross-team collaboration tasks are handled in the public sector. Traditional service management practices create disruptions that hold up productivity and complicate information access. Agencies need modern enterprise service management tools to allow their teams to streamline workflow processes and access critical data to deliver services efficiently.
In this podcast, Mike Downard, President of Silicon Mountain, and Kevin Howard, Sales Manager at Carahsoft, discuss how nontechnical teams are embracing digital practices like enterprise service management (ESM) solutions through Atlassian's Jira Service Management tool to enhance daily workflow.
In order to streamline your agency’s day to day operations, Mike and Kevin will share how IT service management products painlessly solve workflow bottlenecks, including:
- How to identify workflow bottlenecks
- Key ESM features using Atlassian Jira Service Management tools
- Short-term and long-term benefits of ESM for your agency
- How to incorporate Jira Service Management tools in a nontechnical landscape
Podcast Teaser
Fill out the form and access the podcast to learn how your agency can update its workflow processes for the modern work environment with Atlassian's intuitive ESM tools.
