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Case Study

Oregon Health Authority Gains Contract Visibility and Speed with DocuSign CLM

Created in 2009, the Oregon Health Authority (OHA) is charged with increasing access to affordable, high-quality healthcare to all Oregonians. The multitude of initiatives and programs coordinated by the Oregon Health Authority, including Behavioral Health Services, requires processing a constant stream of complex contracts—covering everything from provider agreements with individual clinicians to massive contracts with statewide coordinated care organizations. Approving and filing these agreements involves a network of processes that reach beyond OHA’s boundaries and into other state agencies.


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