Government Events and Resources

In this webinar, attendees discovered how ServiceNow’s tools streamline identity assurance, secure onboarding, privileged access management, and ongoing monitoring for classified environments, while maintaining mission-critical speed.   The session highlighted real-world use cases, a ...

ServiceNow Trainings bring together core skills, while maintaining your agency’s safety, compliance and security requirements in this ever-evolving world of technology. This office hours session covered 6 main topics for navigating the ServiceNow University Platform to empower attendees' ...

Across federal agencies, mission success increasingly depends on providing a seamless customer experience while ensuring the work behind the scenes gets done with accuracy and speed. ServiceNow’s federal CRM empowers agencies to modernize their front ...

Now Assist for Creator is transforming development on the ServiceNow AI Platform by dramatically speeding up common admin and dev activities. This session showcased capabilities like the Build Agent, allowing teams to go from ...

This Low-Code App Engine Innovation Workshop showed how agencies are reimagining their approach to automation and app development with ServiceNow’s Creator Workflows and Generative AI. Attendees learned how to boost productivity at scale by building high-value, low-code mission apps with App Engine. Whether ...

During this session, we explored how agencies can leverage SPM to respond to changing priorities by continuously aligning their strategies to working investments. Topics included: Strategic Planning, Project Portfolio ...

The Mastering IT Investment Management Workshop brought together public sector professionals to discover how ServiceNow brings intelligence to every corner of business operations.   During this session, we explored Enterprise Architecture and Asset ...

Expectations of federal agencies are sky high. The dreaded “swivel chair” approach is no longer acceptable. Agencies have made progress modernizing individual systems, but to modernize effectively, they must embrace a streamlined and standardized digital ...

While ServiceNow is often associated with IT service management, its true potential lies in transforming how government operates across every department. From HR and legal to procurement and citizen-facing services, agencies ...

Employee Relations work depends on thoughtful collaboration, accurate documentation, and clear visibility into each case. When HR teams manage these activities through disconnected tools, important context can be lost and ...