Thank you for your interest in our PatientPoint webinar.

Hospitals and clinics are facing new challenges following the height of the COVID-19 pandemic. From quickly deploying telehealth solutions to adopting new norms in operations, the struggle to keep patients and staff informed is difficult. Now more than ever, it’s important to keep patients and staff engaged in order to stay healthy and continue to improve the Veteran Experience. 

This webinar was hosted by Debbie Olsen, Senior Vice President of Government Solutions for PatientPoint.

This webinar covered:

• A review of the evolving patient experience – including wait times, the impact of delayed care, and new operational norms.
• Solutions to engage Veterans, caregivers, and staff throughout their health journey
• How to meet your objectives of enhancing patient satisfaction while driving outcomes related to your specific goals, such as portal enrollment, WholeHealth education, and more
• The impact of having a flexible communication infrastructure to keep staff and patients informed of the latest changes in protocols and procedures