Events and Resources

 In this session, we examined how ServiceNow SIR and the IR Module work in conjunction with Microsoft Sentinel and Microsoft's AI-powered security tools to help federal agencies enhance detection, response, and overall cyber resilience.  During this session, we walked through the "working ...

Federal agencies manage billions of dollars in physical ...

Join us for a day of in-person workshops designed to help you accelerate mission outcomes and drive greater value across your organization. This interactive event brings together ServiceNow customers and experts to explore how Strategic Portfolio Management (SPM), Enterprise Architecture (EA), Asset ...

Are you attending Knowledge 2026? Stop by Carahsoft Booth #5527 to meet our team and learn more about our Networking Reception. We’re bringing together industry leaders, vendor partners, and customers for an evening of connection and collaboration. We ...

Attendees will gain a comprehensive understanding of how the FRPM application supports federal mission needs, improves portfolio accountability and strengthens compliance across agencies. Whether you are new to federal real property or looking to mature your internal processes, this session will provide the insights, ...

Federal agencies face growing pressure to justify every IT dollar, satisfy OMB reporting requirements and demonstrate mission impact at the speed of oversight. Yet most CPIC processes still rely on disconnected tools, manual rollups and fragmented data that slow decisions and create compliance gaps. In this ...

In the federal mission, “customer” takes on many faces — citizens, mission partners and even other agencies. Yet today’s customer experience (CX) and service delivery models often operate in silos, limiting visibility, agility and collaboration. This session explores how ServiceNow ...

State and local agencies aren't short on ambition, they're short on visibility. When ...

Join us for a hands-on, in-person workshop where IT asset, operations and portfolio leaders come together to streamline visibility, reduce risk and turn technology investments into measurable business outcomes. This interactive event brings together ServiceNow ...

Join us in person for a hands-on Low-Code App Engine Innovation Workshop to see how agencies are reimagining their approach to automation and app development with ServiceNow’s Creator Workflows and Generative AI. Learn how to boost productivity at scale by building high-value, low-code mission apps with App Engine ...