Salesforce is one of the most widely used Customer Relationship Management (CRM) platforms in the world. As organizations continue to rely on Salesforce to manage their customer relationships, the need for secure and reliable applications on the platform has become vital. The Salesforce platform spends millions of dollars on the iron-clad security of their platform. There is no doubt Salesforce is secure, but it is not their full responsibility to keep your data safe. Salesforce keeps your data safe ON the cloud, but within the cloud, each organization has a responsibility to secure their processes and functions within their own organizational use of the platform – a concept Salesforce has dubbed “Shared-Responsibility”.